In the past, the focus of technical documentation was on efficient and high-quality document creation. However, the requirements of the modern working world can no longer be met with this approach to work. The challenge is to provide the user with the information in an intelligent way. The component management system TIM offers you the right all-round package for this: perfect user experience with automated workflows and supporting tools.
In addition, the information can be provided digitally to the end user in a target group-oriented manner via our TIM Content Delivery.
Working with TIM offers you: time saving, overview and user orientation on a high quality and modern working level.
Flexible metadata concept
- The ability to maintain each information unit with metadata means that the right information can be found quickly and accurately. The principle of "one module = one answer" is guaranteed by the simple assignment of metadata in TIM. Your users' questions are answered precisely and can be played out for example in TIM Content Delivery.
Continuous digitization of the writing process
- From the initial input of text to the provision of information to the customer. Thanks to a variety of interfaces to systems such as TMS, ERP, SAP or CRM, TIM also enables you to work collaboratively across departments.
- With sophisticated authoring support, cross-reference checking options, the Schematron check function, legally compliant DCL templates and the bulk check, you are able to create documentation of the highest quality and in compliance with standards right from the start. At the same time, the clear and intuitive TIM Review Service supports you in the qualitative review of your content by third parties.
Single source - multi channel
- Whether for a web app, HTML or a PDF, as an editor you only need to maintain one source in TIM and are then able to publish a wide range of information in a variety of formats and media.
With TIM at your side, your work is efficient, successful and more fun than ever before.
With TIM Infomanager you succeed in creating your information module-oriented and independently. In doing so, you design your editorial processes to be highly transparent, digital and extremely efficient. Thanks to modern working methods and technologies, you are able to successfully realize your projects across global company boundaries.
TIM TaskPro Manager
With the TaskPro Manager integrated in TIM, you succeed in managing projects and tasks collaboratively. From document maintenance to sprint documentation and step-by-step instructions, there are numerous ways to promote and optimize collaboration.
TIM Review Service
Now it's easy to ensure the high quality of your content. TIM includes a smart Review Service that allows you to keep your documentation quality at a high level. Various dashboards guarantee you an all-encompassing, immediate overview. The intelligent Compare Service allows you to track and apply changes to your information at any time.
TIM Content Delivery
Provide answers to your users quickly and with ease. Fischers TIM Content Delivery is your solution for providing user-oriented information online. This ensures that you can fulfill your customers' information demands and provide product information, video tutorials, or spare parts information with pinpoint accuracy.
Put an end to unnecessary extra work
Automated workflows for publication and translation processes create noticeable relief. As a result, the productivity and efficiency of your technical editing department will increase.
Modern variant management
Complex, multi-variant products can be easily managed and documented with TIM, which significantly increases the efficiency of your technical writing department.
Look forward to your product descriptions in the highest quality
Cross-site modules and translations guarantee you a universal standard. Tools such as the refined authoring support and the highly advanced review system help you to avoid errors in your documentation.
Look forward to simple, cross-company collaboration
With TIM TaskPro Manager and a wide variety of interfaces, you can plan and implement tasks and projects company-wide from within the newsroom.
ROSENBAUER creates varied manuals in over 40 languages with the help of the TIM editorial system. Technical editors appreciate TIM as a…
"Fischer and TIM are an ideal combination to enable customer-oriented product communication. Fischer already advised us in the initial phase of our MRM (Marketing Resource Management) project. This joint approach that we have developed has contributed to a very innovative and future-proof solution for Lenze. Introducing TIM took only six months up to our first complete document. The collaboration in the joint implementation team was excellent. Our upstream lean data management in combination with TIM as a holistic content management system provide us with a consistent XML process right up to the finished publication. Multi-channel communication could not be better or more straightforward."
Head of Product Management Sales Media, Lenze SE
As a technical writer, you use TIM to provide digital information to answer your users' questions in a targeted manner and meet their current information needs. Today's users have high expectations of quick and uncomplicated problem solving. So make sure that your users always have access to suitable and easy-to-understand answers digitally, simply and, above all, quickly. With TIM, you can create consistently positive user experiences that make a sustainable contribution to the growth of your company.
Discover the range of user experiences that you can create easily and without additional effort with TIM. Click here for the flyer