The Service Assistant by Fischer
Increase the quality of your service and save noticeably on costs by processing your information smartly and intelligently. All relevant service information on your machines and systems is linked from the various source systems and made available to every user, whether maintenance staff, service technicians, support staff or your customers themselves, via a user-friendly interface - the Service Assistant.
Service Assistant powered by Sherlock
Maintenance plans for your service, instructions for action in the event of a malfunction, video instructions for your customers or for sales support: No matter what your requirements are, you will find your answers immediately with the Service Assistant and the intelligent search. Sherlock offers the optimal basis and flexibility for your individual requirements and the needs of your users.
You are not yet sure what your service actually needs? No problem! With Sherlock as the basis for your Service Assistant, you have the opportunity to grow your Service Assistant step by step and thus support your service employees, customers and other users optimally and user-oriented.
The benefits of your Service Assistant in a nutshell
The 6 advantages of the Service Assistant:
- Optimization and simplification of existing business processes
- Team collaboration becomes easier and decentralized
- One source for all information and for different target groups
- Standardization of service and thus simplified training of employees
- Expertise available to all employees across departments
- Long searches without usable results are eliminated
Concentrated experience from over 30 years
Discover the inspiringly simple world made by Fischer.