Consulting

Your partner for digital transformation - from the very start

Innovative technologies offer endless opportunities to create real value-added for your customers and put your company at the cutting edge in the age of digitalization. We will accompany you along this path with passion. We offer you reliable, responsible advice with the goal of establishing a productive solution in your company that meets your needs. We implement clearly defined goals in measurable steps in a timely manner - this proven, multi-stage approach is our guarantee for success.

Our employees are experts when it comes to digitalization and information management. Based on our excellent track record and innovative approach, we advise and support you in implementing your digitalization strategy. We show you how to succeed on the market with your digital product communication and impress your customers.

Systematic content management

Create efficient content management processes, standardized documentation and highly reduced translations.We will support you in implementing your state-of-the-art content management solution. From modularizing, structuring and classifying your documents to process consulting and practical training courses, you will be ready for systematic content management in no time at all.

Smart documentation

Use your modularized technical information in all kinds of ways. Distribute it on mobile devices, on the control panel of the machine, in apps and portals.We will show you how easy it can be done. The world is spinning ever faster. Where will your technical documentation be in three years' time? We will help you to shape this path successfully.

Digitalize your product communication

Modular products, standardized components, customized configurations - together we will develop the right strategy for your documentation to equip you for innovative business models.

Give yourself a head start with our services

Give yourself a head start with our services

Order processing - consulting - cloud services - customizing - data analysis - data migration - designing and structuring information - digitalizing processes - main contractor - implementing IT projects - IT support - project management - process analysis - content management consulting - training - standard software - courses - workshops

Benefit from our expert knowledge

Benefit from our expert knowledge

Order processing - cloud services - customizing - data analysis - databases - designing and structuring information - digitalizing processes . frameworks - IT support - migration concepts - project implementation - process analysis - content management processes - software development - standard software - support - changing IT systems

Curious? Then arrange an appointment!

We provide you with the skills you need - training and certification

We offer the following training courses.

TIM, our standard content management system, offers you a wealth of possibilities for optimizing your technical documentation. Take your first steps with TIM and the XML editor XMAX and find out what options you have. This course will introduce you to the basic functions of these two systems. At the end, you will have mastered TIM and be able to use it independently.You will be amazed at what it can do.

time: 2 days

Technical documentation really becomes efficient when writing and organizing texts go hand in hand. That's why we show you how to work with the content management system TIM and the XML editor FrameMaker to your advantage. In two days, you will learn the functions of the editor and the content management system. At the end, you will be able to work independently with TIM and take advantage of the way it interacts with FrameMaker for your work.

time: 2 days

Get to know our product information management system TIM connect. After two days, you will have learned how to create objects and structures and maintain data. At the end, you will be able to tailor the configuration of TIM connect to your needs in your own work environment.

We will teach you the mechanisms for using and exporting data from TIM connect for different publication channels in this course. Afterwards, you will also know the commands to generate content and procedures to create export templates.

time: 2 days

In this basic training course, you will learn the basic functions of TIM InfoManager. As a result, you will be able to create your own modular documents and design all editing processes transparently and efficiently.

time: 2 days

Successfully implemented solutions

Take a look at our products and services. Find out which solutions we have successfully implemented with our customers.

Plant documentation

Major projects often comprise many smaller units and complex project phases that need to be worked through carefully and efficiently for all kinds of plant documentation across the entire plant life cycle. In the course of the project, documentation has to be prepared and delivered in different states - as-planned, as-built, as-maintained.

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Content Delivery

Create the foundation for your digital product communication. We will help you to provide technical content for different contexts and target groups. Allow your internal and external users to find the information they are looking for quickly and intuitively on a central web-based platform.

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Digital product communication

Digitalization results in new, flexible products. You create modular products for your customers according to specifications based on standardized components. A product model defines the possible variants and configurations. A corresponding information model allows you to configure the information you need and capture information from the product configuration for your product communication.

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iiRDS

Use all the sources of valuable information in your company. Create links between different pieces of information. Use the iiRDS standard to exchange information with companies in other industries, too. 

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Individual documentation

Your customers can put together their individual product according to their own requirements from your modular system. Thanks to modular structures and processes, it is efficient and cost-effective to produce. But what does this mean for your technical documentation? Can you provide your customers with the description that corresponds exactly to their individual product without too much effort?

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Information management

Bring together information from various sources. Link existing data based on mapping and intelligent rules and add missing information to your data. Make your information available for different requirements via definable views. That way, you get more out of your data and your existing systems.

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Catalogs and data sheets

Whether in a conventional form as a printed catalog or digitally as an online shop, your product data must be visible - and above all up-to-date - for all user groups. These data become really valuable when they reflect your product portfolio completely and in an appealing way at the requested time.

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Sales and service portals

Sales information comes from various departments - from Customer Service, from Marketing, from Product Management and from Sales. As each department works with different systems, the information comes from various source systems.

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Service informaton

Excellent service keeps your customers satisfied. At the same time, it can cost you a lot of money. Whenever an error is displayed, it is important that the machine is fully functional again as soon as possible.

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Smart documentation

Smart documentation takes your product communication to a new level in terms of quality and above all sustainability. Enter your data once and use it in different ways to create added value for your customers. With TIM, you no longer have to outsource your video production, for example, but can set your own priorities in your production communication.

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Software documentation

Create efficient software documentation in suitable formats, integrated in the development process - from a single source and driven via the configuration. Your documentation process is innovative and efficient thanks to TIM. Reduce the cost of generating and managing your software documentation and optimize the benefits

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Video documentation

Videos, augmented and virtual reality or 3D graphics offer a wide range of options for presenting complex issues in a more easily understandable way, for example for corporate service and training. However, one-off videos or graphics that are created for one occasion are very cost-intensive. 

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